frequently asked questions (faq)

1. How much does it cost to use Net Instruments?
2. Why does Net Instruments use Paypal for processing credit card payments or subscriptions?
3. How do I respond to an advertisement?
4. What security measures do you recommend?
5. How can I find / remember my password?
6. I have sold my instrument! How do I remove my ad?
7. How do I update my ad?
8. How do I add a photo to my advertisement?
9. I have a music business - can I use Net Instruments services?
10. Does Net Instruments charge commission for sold instruments?
11. What browser should I use?

How much does it cost to use Net Instruments?

It is free to join Net Instruments! As a member you can respond to musical instrument listings and list your musical instruments for sale or wanted.

The free account gets 2 musical instrument listings (reusable listing slots).

For improved results, a gallery ad costs $4.95 for 30 days. Gallery ads are listed at the top of search results, display with eye catching thumbnail pictures and appear as highlights throughout the site.

Makers & dealers can achieve the greatest exposure on Net Instruments by joining an associate plan.

Of course, everyone can search our listings free.

Why does Net Instruments use Paypal for processing credit card payments or subscriptions?

For your peace of mind, we out-source all our billing to Paypal, the most respected payment processor on the web. Only Paypal has access to your credit card information, giving you maximum flexibility, confidence and protection.

Through Paypal, you can make payment with your choice of major credit card, bank transfer or Paypal account.

You do not need to have a Paypal account. However, associate plans on a monthly subscription do require a Paypal account.

How do I respond to an advertisement?

You contact the advertiser directly, using the 'email form' on the page of the advert you are interested in.

What security measures do you recommend?

Read fraud prevention and security

How can I find remember my password?

Click here, or use the 'forgotten your details' link under the login form.

I have sold my instrument! How do I remove my ad?

Log in to your account to edit or delete your ads.

How do I update my ad?

Log in to your account to edit your ad.

How do I add a photo to my advertisement?

Log in to your account and click on the 'pictures...' link by your listing.

Read our picture guide for tips on shooting and uploading photos.

I have a music business - how can I get maximise my results on Net Instruments?

Join one of our associate plans to get greater exposure including gallery listings, more photos and links back to your own website to improve its ranking. Also enquire about our design and hosting services if your company is not yet online.

Does Net Instruments charge commission for sold instruments?

No. We do not charge any sales commission on items that you sell.

What browser should I use?

Net Instruments web site has been tested with all modern browsers.